Flight Attendant Receives Nearly $1,000,000 Following Ruling Against Airline and Union
Jury ruled TWU union and Southwest Airlines violated federal law in firing Charlene Carter; Fifth Circuit upheld ruling
Dallas, TX (April 28, 2026) – Following a victory at the Fifth Circuit Court of Appeals, Southwest Airlines flight attendant Charlene Carter has now received almost $1,000,000 in damages in her federal case against both Southwest and the Transport Workers Union (TWU). Her case charged both the union and airline with violating her rights by terminating her for expressing her personal and religious beliefs in opposition to TWU political activism. Carter has received free legal aid from National Right to Work Foundation staff attorneys in her nearly decade-long case.
Carter’s case began in 2017 when she sued both the union and airline in the Northern District Court of Texas for firing her in violation of both the federal Railway Labor Act (RLA) and Title VII of the Civil Rights Act. Through private communications, Carter had criticized the TWU Local 556 president for using union dues to send flight attendants to the 2017 “Women’s March” and also panned the union’s support for a host of divisive political positions. Title VII protects against religious discrimination in the workplace, while the RLA guards the right of workers in the air or rail industries to criticize union leadership.
Five years later, a jury found in Carter’s favor, awarding her a $5 million verdict. The District Court ordered Southwest (NYSE: LUV) and the union to give Carter the maximum amount of compensatory and punitive damages permitted under federal law, in addition to other forms of relief. The District Court also ordered that Carter be reinstated as a flight attendant at Southwest. On appeal, the Fifth Circuit affirmed the District Court’s finding that both Southwest and the union had discriminated against Carter based on her religious practice.
Now, a Satisfaction of Judgment filed with the District Court indicates that Carter was paid damages totaling $946,102.87 as her nine-year litigation comes to a close.
Southwest Attorneys May Still Be Held in Contempt
“Being a flight attendant is my livelihood and my passion, and union officials tried to manipulate company policy to upend my career simply because I spoke out about my most sincerely held beliefs,” commented Carter. “This case has been a long, hard fight, but I’ll never stop sticking up for what I know is right, and I hope that both my employer and TWU union bosses have learned that it doesn’t pay to stifle flight attendants’ freedom of religion and speech.”
The case continues at the District Court, however, with the court asking for briefs on whether a contempt order against Southwest is necessary and, if so, what form a contempt order should take. Contempt arose as an issue in Carter’s case after Southwest attorneys issued notices to flight attendants incorrectly informing them of the District Court’s holding that the company had discriminated against Carter on the basis of religion.
“Ms. Carter was courageous in standing up to protect her religious and personal beliefs from the schemes of radical union officials and a compliant employer. While she is finally receiving compensation for her struggle, no one should forget that federal law still forces workers to accept union ‘representation’ they oppose and, adding insult to injury, forces workers to pay unwanted unions,” commented National Right to Work Foundation President Mark Mix. “It is outrageous that, even though the court confirmed that the TWU union and Southwest violated Carter’s legal rights, Carter to this day is still forced to subsidize TWU union bosses or else be fired by Southwest. We hope Carter’s case will prompt a long-overdue conversation about how coercive union boss power infringes on the rights of millions of hardworking Americans.”
Find out more about Carter’s case here.
Statement on Charlene Carter Appeals Court Victory in Case Against Southwest and TWU Union
Earlier today a three-judge panel of the Fifth Circuit Court of Appeals issued a decision in flight attendant Charlene Carter’s case against Southwest Airlines and the Transport Workers Union (TWU) Local 556 for illegally firing her in retaliation for expressing her religious beliefs. The decision affirms that Southwest and TWU violated federal law for their respective roles in her termination.
Carter is receiving free legal aid from the National Right to Work Legal Defense Foundation in the case, which was originally filed in 2017. More details can be found here.
National Right to Work Foundation President Mark Mix issued the following statement about the latest victory in Carter’s case:
“This decision is another victory for Charlene Carter. The Court of Appeals has affirmed that both TWU union bosses and Southwest Airlines violated Carter’s legal rights when the union instigated her termination by Southwest in response to voicing her opposition to union political activism, including union activities that violated her religious beliefs.”
“We are proud to help Charlene defend her legal rights. But her case exposes a bigger injustice in American labor law: that workers can be forced to accept union ‘representation’ they oppose and, adding insult to injury, can be forced to pay fees to that union. It is outrageous that, even though the court confirmed that the TWU union and Southwest violated Carter’s legal rights, Carter is still forced to subsidize TWU union bosses or else be fired by Southwest. We hope Carter’s victory today will prompt an overdue conversation about how coercive union boss power infringes on the rights of millions of hardworking Americans.”
Flight Attendant Defends Win Against Union, Southwest, for Illegal Firing
The following article is from the National Right to Work Legal Defense Foundation’s bi-monthly Foundation Action Newsletter, September/October 2024 edition. To view other editions of Foundation Action or to sign up for a free subscription, click here.
Union and airline seek to overturn District Court ruling & verdict targeting discriminatory union firing
Despite going head-to-head with the well-funded legal teams of Southwest Airlines and the TWU union, Charlene Carter and her Foundation legal team led by staff attorney Matt Gilliam (right) have fought — and won — crucial victories in her case.
NEW ORLEANS, LA – In 2017, Southwest flight attendant Charlene Carter filed her lawsuit against the Transport Workers Union (TWU) and Southwest Airlines for their respective roles in her termination after she spoke out against the TWU’s political activities.
Now, seven years later, despite winning a multimillion dollar jury verdict and a ruling ordering that she get her job back after the company’s and union’s efforts to fire her, Carter’s battle remains ongoing. Recently, Foundation staff attorneys were at the Fifth Circuit Court of Appeals for oral arguments to defend her District Court victory against appeals by TWU and Southwest.
“Southwest and TWU union officials made Ms. Carter pay an unconscionable price just because she decided to speak out against the political activities of union officials in accordance with her deeply held religious beliefs,” stated National Right to Work Foundation Vice President and Legal Director William Messenger. “Yet rather than comply with the jury’s decision and a District Court order, Southwest and TWU union bosses have decided to attempt to defend their blatant retaliation against a vocal union critic.”
Foundation Attorney: Evidence Shows Carter Was Fired Over Religious Exercise
During oral arguments at the Fifth Circuit, which took place before a three-judge panel this June, Foundation staff attorney Matt Gilliam rebutted specious union claims that there was no direct evidence that Carter’s religious beliefs played any role in the decision to fire her.
Gilliam told the panel that a Southwest agent “specifically admitted that he considered Carter’s religious beliefs in his termination decision” and reminded the judges that, under Title VII, an employee’s religious beliefs “can’t be any factor” in making such a decision.
“Southwest just admitted to this court that they fired her because of conduct. Well, what was the conduct? It was religious conduct,” said Gilliam.
Carter’s Story Reveals Pro-Union Boss Bias of Federal Labor Law
Carter resigned from union membership in 2013 but was still forced to pay fees to TWU Local 556 as a condition of her employment. The Railway Labor Act (RLA), the federal law that governs labor relations in the airline and railroad industries, permits firing employees who refuse to pay union fees and preempts the protections that state Right to Work laws provide.
However, the RLA does protect employees’ rights to resign from union membership. It also has free speech protections that cover the right to speak out against a union and its leadership and to advocate for changing the union’s current leadership.
In January 2017, Carter learned that then-TWU Local 556 President Audrey Stone and other Local 556 officials used union dues to attend the Women’s March in Washington, DC, which was sponsored by Planned Parenthood, an activist group she deeply opposed.
Carter, a vocal critic of Stone and the union, sent private Facebook messages to Stone challenging the union’s support for ideological positions that were contrary to Carter’s beliefs and expressing support for a recall effort that would remove Stone from power. Carter also sent Stone a message emphasizing her commitment to a National Right to Work law after the union had sent an email to employees telling them to oppose Right to Work.
After a meeting at which Southwest officials confronted Carter about private Facebook messages protesting the union’s positions, the company fired Carter. In 2017, Carter filed her federal lawsuit challenging the firing as a clear violation of her rights under two federal laws. She maintained that she lost her job because of her religious beliefs and her criticism of union officials’ spending employees’ dues and fees on ideological causes.
Ultimately, after a six-day July 2022 trial, a jury in the U.S. District Court for the Northern District of Texas agreed with Carter and her Foundation staff attorneys. During the trial, Foundation attorneys unearthed and introduced bombshell email communications showing TWU union militants advocated for “targeted assassinations” of union dissidents.
“We are proud to defend Ms. Carter throughout this prolonged legal case to vindicate her rights,” stated Messenger. “However, her case should prompt policymakers to pare back union bosses’ coercive, government-granted powers over workers. Even if Charlene attains total victory in her case, the RLA will still force her and airline employees across the country to pay money to union officials as a condition of keeping their jobs, which is why policy change is needed.”
Court of Appeals Hearing Arguments in Case Brought by Southwest Flight Attendant Who Was Illegally Fired for Criticizing Union Officials
District Court jury found and federal judge ruled: TWU union and Southwest violated multiple federal laws in firing Charlene Carter
New Orleans, LA (June 3, 2024) – Today, a three-judge panel of the United States Fifth Circuit Court of Appeals is hearing arguments in an appeal of a 2022 District Court decision that found that Southwest Airlines and the Transport Workers Union (TWU) Local 556 illegally fired veteran flight attendant Charlene Carter in retaliation for Carter expressing her religious beliefs. Carter filed the lawsuit in 2017 with free legal aid from the National Right to Work Legal Defense Foundation.
Her lawsuit against the TWU Local 556 union and Southwest challenged her termination by Southwest at the behest of TWU union officials as a violation of both the Railway Labor Act and Title VII of the Civil Rights Act. In 2022, a jury in the U.S. District Court for the Northern District of Texas awarded Carter $5.1 million in combined compensatory and punitive damages against TWU and Southwest for their respective roles in her unlawful termination.
In December 2022, the U.S. District Court for the Northern District of Texas ordered Southwest and the union to give Carter the maximum amount of compensatory and punitive damages permitted under federal law, plus back-pay, and other forms of relief that a jury originally awarded following Carter’s victory in a July 2022 trial. The Court also ordered that Carter be reinstated as a flight attendant at Southwest, writing that, “Southwest may ‘wanna get away’ from Carter because she might continue to express her beliefs, but the jury found that Southwest unlawfully terminated Carter for her protected expressions.”
Both the union and Southwest appealed their loss to the Court of Appeals, resulting in today’s arguments.
Flight Attendant Challenged Union Officials for Their Political Activism
Carter resigned from union membership in 2013 but was still forced to pay fees to TWU Local 556 as a condition of her employment. The Railway Labor Act (RLA), the federal law that governs labor relations in the air and rail industries, permits the firing of employees for refusal to pay dues and preempts the protections that state Right to Work laws provide.
However, the RLA does protect employees’ rights to refrain from union membership, to speak out against the union and its leadership, and to advocate for changing the union’s current leadership.
In January 2017, Carter, a pro-life Christian, learned that then-TWU Local 556 President Audrey Stone and other Local 556 officials used union dues to attend a political rally in Washington, D.C., which was sponsored by activist groups she deeply opposed, including Planned Parenthood.
Carter, a vocal critic of Stone and the union, sent private Facebook messages to Stone challenging the union’s support for political positions that were contrary to Carter’s beliefs, and expressing support for a recall effort that would remove Stone from power. Carter also sent Stone a message emphasizing her commitment to a National Right to Work law after the union had sent an email to employees telling them to oppose Right to Work.
After a meeting at which Southwest officials confronted Carter about her posts protesting union officials’ positions, the company fired Carter. In 2017, Carter filed her federal lawsuit challenging the firing as a clear violation of her rights under two federal laws. She maintained that she lost her job because of her religious beliefs and criticized how union officials spent employees’ dues and fees on political activism.
Ultimately, after an eight-day July trial, a federal jury agreed with Carter and her Foundation staff attorneys. In email communications unearthed and introduced at trial by Foundation staff attorneys, TWU union militants advocated for “targeted assassinations” of union dissidents and mocked Carter for being unable to stop her money from going toward union-backed causes she opposed.
“Southwest and TWU union officials made Ms. Carter pay an unconscionable price just because she decided to speak out against the political activities of union officials in accordance with her deeply held religious beliefs,” stated National Right to Work Foundation President Mark Mix. “Yet rather than comply with the jury’s decision and the District Court order, Southwest and TWU union bosses have decided to attempt to defend their ‘targeted assassinations’ against a vocal union critic.
“We are proud to defend Ms. Carter throughout this prolonged legal case to vindicate her rights,” added Mix. “Ultimately, her case should prompt nationwide scrutiny of union bosses’ coercive, government-granted powers over workers, especially in the airline and rail industries, because even after winning her reinstatement Charlene and her colleagues at Southwest and other airlines under union control are forced, as per the Railway Labor Act, to pay money to union officials just to keep their jobs.”
Southwest Airlines Faces Second Round of Sanctions in Litigation Over Flight Attendant’s Discriminatory Firing at Union Behest
Company already faced sanctions for not making witness available for deposition, now faces discipline for misleading employees about judge’s order
Dallas, TX (August 14, 2023) – The U.S. District Court for the Northern District of Texas last week issued a second round of sanctions against lawyers from Southwest Airlines, stemming from a federal discrimination case in which flight attendant Charlene Carter sued both the airline and the Transport Workers Union (TWU) Local 556 for firing her over voicing religious objections to the union’s political stances. Carter, who is receiving free legal representation from National Right to Work Foundation staff attorneys, received a $5.1 million jury verdict in her case last June and a favorable court ruling last December.
District Court Judge Brantley Starr’s current order results from a motion for sanctions Carter’s attorneys filed in December 2022. Carter’s motion contended that Southwest management, in the wake of the December ruling against the airline, had failed to follow the District Court’s instructions to inform flight attendants that the airline “may not discriminate” against flight attendants on the basis of religion, and had instead issued a “Recent Court Decision” notice to flight attendants stating the airline “does not discriminate” on the basis of religion. Carter’s December motion argued that Southwest further breached the Court’s instructions by subsequently issuing an “Inflight Information On the Go” memo to flight attendants, conveying the airline would scrutinize their union-related and religious speech in the same way it did with Carter.
Judge Starr’s order from last week granted Carter’s motion for sanctions and castigated Southwest’s lawyers for blatantly ignoring the court’s instructions.
“…Southwest’s notice communicated that there’s nothing to see here—aside from the Court’s bequeathing Southwest a badge of honor for not discriminating (which the Court did not do). Not content with merely inverting the Court’s notice, Southwest also sent a memo to its flight attendants the same day, stating that its employees must abide by the types of policies over which Southwest fired Carter and that it believed its firing of Carter was justified because of those policies,” Judge Starr’s order reads. “It’s hard to see how Southwest could have violated the notice requirement more.”
“…Southwest devoted diligence and energy only to circumventing the Court’s order—not to complying with it,” reads the order, rejecting a substantial compliance defense proffered by Southwest’s lawyers. “The…documents with privileged information indicate that decision was willful—not accidental.”
Southwest Already Faced Sanctions for Not Making Witness Available
Judge Starr’s order this week, which Southwest says they will appeal, is not the first time Southwest has faced discipline for its conduct during this litigation. In November, the District Court slammed the airline with sanctions after it failed to make flight attendant Brett Nevarez available for a deposition in the case.
According to the November order granting sanctions against Southwest, the airline’s management did not modify Nevarez’s flight schedule so he could actually attend the deposition. “[T]he Court didn’t order Defendants to sternly exhort Nevarez. It ordered Defendants to ‘ma[k]e [him] available . . . for deposition.’ Defendants didn’t rearrange Nevarez’s flight schedule or otherwise take any action to ensure his availability,” the order said.
“Thus, the Court concludes that Defendants violated its discovery order to make Nevarez available for his deposition,” read the order.
“Southwest’s repeated recalcitrance toward following court orders is shameful but not particularly surprising,” commented National Right to Work Foundation President Mark Mix. “The airline’s management already cooperated with TWU union bosses in the discriminatory and illegal firing of Charlene Carter, so it was obvious long before the sanctions that the company is willing to flout the law and undermine the rights of its employees.”
“Hopefully the court’s most recent order provides hope to other independent-minded workers that their right to express their religious dissent against union and company political agendas cannot so easily be waved away,” Mix added.
San Francisco Security Officer Battles Illegal SEIU Union Boss Discrimination
The following article is from the National Right to Work Legal Defense Foundation’s bi-monthly Foundation Action Newsletter, March/April 2023 edition. To view other editions of Foundation Action or to sign up for a free subscription, click here.
Case builds on Foundation wins for workers with religious objections to union affiliation
Last year was a banner year for workers of faith who sought free Foundation legal aid. Charlene Carter (left) and Dorothy Frame (right) both prevailed after facing discrimination for opposing union politics on religious grounds.
SAN FRANCISCO, CA – States like California that lack Right to Work laws grant immense powers to union bosses within their borders: They can legally have any employee fired under their monopoly control who refuses to pay dues to the union hierarchy.
However, thanks to the continuing successes of National Right to Work Foundation attorneys’ cutting-edge legal actions, employees with sincere religious objections to union affiliation are entitled to a religious accommodation under Title VII of the Civil Rights Act of 1964 that permits them to stop funding a union. That applies even when other workers who do not have religious conflicts can be forced to pay up or be fired.
But Service Employees International Union (SEIU) bosses in San Francisco apparently can’t be bothered with obeying the law.
SEIU Chiefs Ignored Legal Requirement to Accommodate Employee
Thomas Ross, a San Francisco-area security officer employed by Allied Universal Security Services, is receiving free legal representation from Foundation attorneys in his case charging the SEIU and his employer with forcing him to join and financially support the union — after he told both parties his religious beliefs forbid union support.
Ross is a Christian and opposes union affiliation on religious grounds. Under U.S. civil rights law, unions and employers are required to accommodate religious objections to union payments. Additionally, the National Labor Relations Act (NLRA) prohibits unions and employers from forcing employees to join a union.
Because the SEIU union’s and Allied Universal’s demands violate both statutes, Ross filed two sets of federal charges with Foundation aid. The charges will be investigated by the Equal Employment Opportunity Commission (EEOC) and National Labor Relations Board (NLRB).
According to his EEOC discrimination charges, Ross informed both the SEIU union and Allied Universal when he was hired in 2020 that his religious beliefs forbid union membership. He also asked for a religious accommodation.
Union Bosses Issued Blatantly Illegal Compulsory Membership Demand
Not only did both SEIU and Allied Universal ignore Ross’ request, but in July 2022, “Allied Universal . . . demanded that [he] sign a payroll deduction, join the union, and pay union dues.”
On August 31, 2022, Ross reminded Allied Universal of his religious objection to paying union dues, but on September 15, 2022, Ross’ “employer stated that union membership was compulsory and deducted union fees” from his paycheck without his consent. That is a clear violation of longstanding law, even for workers not seeking a religious accommodation.
Workers nationwide frequently turn to the National Right to Work Foundation for free legal aid when union chiefs snub their requests for religious accommodations or otherwise discriminate against them based on their religious beliefs. Last year, Foundation attorneys scored extraordinary victories for workers who faced union malfeasance after they resisted union affiliation on religious grounds.
Foundation Attorneys Notched Big Wins for Religious Freedom in 2022
In July 2022, Foundation staff attorneys won a multi-million-dollar jury verdict for Southwest flight attendant Charlene Carter, who had been ridiculed and later fired for voicing her religious opposition to the Transport Workers Union’s (TWU) political positions. Foundation attorneys also later won a federal court judgment for Carter, in which the judge ordered that Carter be reinstated and given the maximum amount of compensatory and punitive damages permitted by federal law.
“Bags fly free with Southwest,” began the decision. “But free speech didn’t fly at all with Southwest in this case.”
In March 2022, also with Foundation aid, Fort Campbell custodial worker Dorothy Frame won a settlement gaining a religious accommodation after Laborers International Union (LIUNA) officials unlawfully questioned her religious belief that she could not support the union’s political activities.
“The Foundation is proud to help working men and women who courageously stand up for their beliefs even in the midst of union coercion,” commented National Right to Work Foundation Vice President and Legal Director Raymond LaJeunesse. “However, it’s important to recognize that, regardless of whether an employee’s objection to union affiliation is religious or not, no American worker should ever be forced to subsidize union activities they oppose.”
Full Foundation Action September/October 2022 Newsletter Now Online
All articles from the September/October issue of Foundation Action are now on the website.
In this issue:
- Foundation Client Wins $5.1 Million Verdict After Union Boss-Instigated Firing
- ATU Union Facing Prosecution After Agent Physically Assaults Bus Driver
- Foundation Helps Healthcare Workers Remove Unwanted Unions
- Foundation in the News: Exposing the Injustices of Forced Unionism
- IAM Union ‘Becks’ Down in Boeing Technician’s Case Over Unlawful Dues Deductions
- Kentucky Worker Hits Steelworkers Union with Complaint for Violation of Right to Work Law
Recent articles can be found here. To sign up for a free copy of the newsletter via mail please see the form at the bottom of this page.
Foundation Client Wins $5.1 Million Verdict After Union Boss-Instigated Firing
The following article is from the National Right to Work Legal Defense Foundation’s bi-monthly Foundation Action Newsletter, September/October 2022 edition. To view other editions of Foundation Action or to sign up for a free subscription, click here.
Trial exposed emails advocating ‘targeted assassinations’ of union critics
Charlene Carter on her Foundation-won trial victory: “I am so humbled and thankful for today’s decision and for everyone who’s supported me these past five years.”
DALLAS, TX – Ex-Southwest Airlines flight attendant Charlene Carter prevailed in a federal jury trial in her lawsuit against the Transportation Workers Union of America (TWU) Local 556 union and Southwest. She charged both the company and union with illegally firing her for opposing the political activities of the union hierarchy, and with discriminating against her religious beliefs. Carter received free legal representation from National Right to Work Legal Defense Foundation staff attorneys.
A jury in the U.S. District Court for the Northern District of Texas awarded Carter $5.1 million in combined compensatory and punitive damages against TWU and Southwest for their respective roles in her unlawful termination.
“Today is a victory for freedom of speech and religious beliefs. Flight attendants should have a voice and nobody should be able to retaliate against any employee for engaging in protected speech against her union,” said Carter reacting to the victory.
Flight Attendant Called Out Union Officials for Their Political Activities
Carter resigned from union membership in 2013 but was still forced to pay fees to TWU Local 556 as a condition of her employment. The Railway Labor Act (RLA), the federal law that governs labor relations in the air and rail industries, permits the firing of employees for refusal to pay dues and preempts the protections that state Right to Work laws provide.
However, the RLA does protect employees’ rights to remain nonmembers of the union, to speak out against the union and its “leadership,” and to advocate for changing the union’s current “leadership.”
In January 2017, Carter, a pro-life Christian, learned that then-TWU Local 556 President Audrey Stone and other Local 556 officials used union dues to attend a political rally in Washington, D.C., which was sponsored by activist groups she deeply opposed, including Planned Parenthood.
Carter, a vocal critic of Stone and the union, sent private Facebook messages to Stone challenging the union’s support for political positions that were contrary to Carter’s beliefs, and expressing support for a recall effort that would remove Stone from power. Carter also sent Stone a message emphasizing her commitment to a National Right to Work law after the union had sent an email to employees telling them to oppose Right to Work.
After a meeting at which Southwest officials confronted Carter about her posts protesting union officials’ positions, the company fired Carter. In 2017 Carter filed her federal lawsuit, challenging the firing as a clear violation of her rights under two federal laws. She maintained that she lost her job because of her religious beliefs, standing up to TWU Local 556 officials, and criticizing the union’s political activities and how it spent employees’ dues and fees.
Ultimately, concluding an 8-day July trial, the federal jury agreed with Carter and her Foundation staff attorneys. In its verdict, the jury found in favor of Carter on all counts of the lawsuit, while awarding Carter $950,000 in damages against the TWU union local and more than $4 million in damages against Southwest.
Union Zealot Advocated ‘Targeted Assassinations’ of Union Dissidents
In email communications unearthed and introduced at trial by Foundation staff attorneys, TWU union militants advocated for “targeted assassinations” of union dissidents and mocked Carter for being unable to stop her money from going toward union-backed causes she opposed.
Carter’s Foundation-backed lawsuit also revealed ugly examples of the hostility TWU officials and activists had for workers like Carter who spoke out against the incumbent union hierarchy. Foundation staff attorneys are preparing to counter already-announced appeals by both Southwest and TWU.
“This long-awaited verdict vindicates Ms. Carter’s fundamental right to dissent from the causes and ideas that TWU union officials support while forcing workers to bankroll that agenda,” commented National Right to Work Foundation President Mark Mix. “Verdicts like this show not only that one brave worker standing up to union bullies can make a difference, but also send a message to union bosses that their unlawful tactics will not go unpunished or unchallenged.”
Flight Attendant Fired Over Religious Beliefs at Behest of TWU Union and Southwest Airlines Wins Reinstatement
TWU union and Southwest retaliated against employee for speaking out against political stances and activities of union leadership that violated her religious beliefs
Dallas, TX (December 7, 2022) – With free legal aid from National Right to Work Foundation attorneys, former Southwest Airlines flight attendant Charlene Carter has again triumphed in her federal lawsuit charging Transport Workers Union (TWU) officials and Southwest with illegally firing her over her religious beliefs and opposition to the union’s political activity.
The U.S. District Court for the Northern District of Texas this week ordered Southwest and the union to give Carter the maximum amount of compensatory and punitive damages permitted under federal law, plus back-pay, and other forms of relief that a jury originally awarded following Carter’s victory in a July trial.
“Bags fly free with Southwest,” begins the decision. “But free speech didn’t fly at all with Southwest in this case.”
The Court rejected union and airline arguments and also ordered that Carter should be fully reinstated as a flight attendant at Southwest, writing that “Southwest may ‘wanna get away’ from Carter because she might continue to express her beliefs, but the jury found that Southwest unlawfully terminated Carter for her protected expressions.” If only “front pay,” or what she would be making in wages until she finds a new job, is awarded, the Court reasoned, “the Court would complete Southwest’s unlawful scheme” of firing dissenting employees.
Following the District Court’s decision, National Right to Work Foundation President Mark Mix issued the following statement regarding Carter’s victory:
“Southwest and TWU union officials made Ms. Carter pay an unconscionable price just because she decided to speak out against the political activities of union officials in accordance with her deeply held religious beliefs. This decision vindicates Ms. Carter’s rights – but it’s also a stark reminder of the retribution that union officials will mete out against employees who refuse to toe the union line.
“Ms. Carter’s victory should prompt nationwide scrutiny of union bosses’ coercive, government-granted powers over workers, especially in the airline and rail industries. Even after her victory, she and her colleagues at Southwest and other airlines under union control are forced, as per the Railway Labor Act, to pay money to union officials just to keep their jobs.”
Flight Attendant Called Out Union Officials for Their Political Activities
As a Southwest employee, Carter joined TWU Local 556 in September 1996. A pro-life Christian, she resigned her membership in September 2013 after learning that her union dues were being used to promote causes that violate her conscience and have nothing to do with her workplace.
Carter resigned from union membership, but was still forced to pay fees to TWU Local 556 as a condition of her employment. State Right to Work laws do not protect her and her fellow flight attendants from forced union fees because airline and railway employees are covered by the federal Railway Labor Act (RLA). The RLA allows union officials to have a worker fired for refusing to pay union dues or fees. But it does protect the rights of nonmembers of the union who are forced to associate with a union, including the rights to criticize the union and its leadership, and advocate for changing the union’s current leadership.
In January 2017, Carter learned that Audrey Stone, the union president, and other TWU Local 556 officials used union money to attend the “Women’s March on Washington D.C.,” which was sponsored by political groups she opposed, including Planned Parenthood.
Carter, a vocal critic of Stone and the union, took to social media to challenge Stone’s leadership and to express support for a recall effort that would remove Stone from power. Carter also sent Stone a message affirming her commitment to both the recall effort and a National Right to Work law after the union had sent an email to employees telling them to oppose Right to Work.
After Carter sent Stone that email, Southwest managers notified Carter that they needed to have a mandatory meeting as soon as possible about “Facebook posts they had seen.” During this meeting, Southwest presented Carter screenshots of her pro-life posts and messages and questioned why she made them.
Carter explained her religious beliefs and opposition to the union’s political activities. Carter said that, by participating in the Women’s March, President Stone and TWU Local 556 members purported to represent all Southwest flight attendants. Southwest authorities told Carter that President Stone claimed to be harassed by Carter’s messages. A week after this meeting, Southwest fired Carter.
Flight Attendant Sues Southwest and TWU for Illegal Firing
In 2017, Carter filed her federal lawsuit with help from Foundation staff attorneys to challenge the firing as an abuse of her rights, alleging she lost her job because of her religious beliefs, standing up to TWU Local 556 officials, and criticizing the union’s political activities and how it spent employees’ dues and fees.
This week’s decision, in addition to awarding reinstatement, back-pay, prejudgment interest, and damages to Carter, also hits the TWU union and Southwest with injunctions forbidding them from discriminating against flight attendants for their religious beliefs and from failing to accommodate religious objectors. The decision also explicitly prohibits Southwest and the union from discriminating against Carter for exercising her rights under the RLA. Carter may, under the RLA, object to the forced payment of the part of dues used for political and other lawfully nonchargeable union expenses, pursuant to the National Right to Work Foundation’s U.S. Supreme Court victory in Ellis v. Railway Clerks (1984).
Another recent order in the case sanctions Southwest and union attorneys for failing to obey a court order requiring them to make a witness available for a deposition. Southwest and the TWU union are required to pay Carter more than $25,000 in fees and costs. The Court will later award Carter additional fees and costs as a result of the final judgment in her favor.
Flight Attendant Battling Religious Discrimination Beats Union Attempt to End Case
The following article is from the National Right to Work Legal Defense Foundation’s bi-monthly Foundation Action Newsletter, July/August 2022 edition. Read here about how flight attendant Charlene Carter eventually won a jury verdict for $5.1 million. To view other editions of Foundation Action or to sign up for a free subscription, click here.
Judge rules flight attendant’s case against union & airline should proceed to trial
Case Cleared for Takeoff: Charlene Carter’s lawsuit against TWU union bosses for firing her over her religious beliefs and support for Right to Work is now going to trial.
DALLAS, TX – On May 5, a federal judge ruled that former Southwest Airlines flight attendant Charlene Carter’s case charging Transportation Workers Union (TWU) officials and Southwest management with firing her illegally because of her exercise of her religious beliefs will continue at the U.S. District Court in Dallas. In doing so, the judge rejected requests from TWU and Southwest that they be granted an early victory in the case.
The judge tossed arguments from Southwest Airlines lawyers that Carter lacks a “private right of action” to enforce her rights under the Railway Labor Act (RLA), and its arguments that her case concerned only a “minor” dispute over interpretation of the union contract, which is outside the District Court’s jurisdiction.
He also rejected TWU’s and Southwest’s contentions that an arbitrator’s findings in a grievance under their monopoly bargaining agreement should control the claims in this case.
Flight Attendant Called Out Union Officials for Their Political Activities
As a Southwest employee, Carter joined TWU Local 556 in September 1996. A pro-life Christian, she resigned from union membership in September 2013 after learning that her union dues were being used to promote causes that violate her sincerely held religious beliefs.
Although Carter resigned from union membership, she was still forced to pay fees to TWU Local 556 as a condition of her employment. State Right to Work laws do not protect her from forced union fees because airline and railway employees are covered by the RLA.
The RLA allows union officials to have a worker fired for refusing to pay union dues or fees. But it also protects employees’ rights to remain non-members of the union, to criticize the union and its leadership, and advocate for changing the union’s current leadership or removing the union altogether.
Carter sent TWU Local 556 President Audrey Stone Facebook messages sharply criticizing the union and its officials upon learning that they had used union dues to support political causes and events she opposed. The Court’s ruling noted that forced fees from objecting workers like Carter were used to fund such activities.
Carter took to social media to challenge Stone’s leadership and to express support for a recall effort that would remove Stone from power. Carter sent Stone messages affirming her commitment to both the recall effort and her support for a National Right to Work law after the union had emailed employees urging them to oppose Right to Work.
Carter was notified by Southwest managers that they needed to have a mandatory meeting as soon as possible about her personal “Facebook posts they had seen.” During this meeting, Southwest interrogated Carter about her posts and messages, as well as her Facebook messages to Stone opposing the union’s activities.
Carter explained her religious beliefs and opposition to the union’s political activities — opposition protected by the RLA. However, a week after this meeting, Southwest fired Carter.
In 2017, Carter filed her federal lawsuit with help from Foundation staff attorneys to challenge the firing as an abuse of her rights. Her suit asserts she lost her job because of her religious beliefs, her opposition to TWU Local 556 officials, and criticism of the union’s political activities and spending of employees’ dues and fees.
Federal Judge Rebuffs Union and Airline Attempts to End Case Early
“[H]aving determined that Carter has a private right of action under [the RLA] and that this case concerns a major dispute,” the federal judge assigned to the case ruled that genuine disputes of material fact exist and the case must proceed to trial.
“This decision is an important step towards long overdue justice for Charlene. The ruling rejects several attempts by Southwest and union officials to deny Ms. Carter’s right to bring this case in federal court to enforce her federally protected speech and association rights,” commented National Right to Work Foundation Vice President and Legal Director Raymond LaJeunesse.
